Before working with Dental Rank, Hills Dental Care was a well-established dental practice with a strong reputation locally. The clinic delivered high-quality care and enjoyed consistent referrals, but their online presence was not contributing meaningfully to new patient growth.
The website was outdated and had not been built with SEO or patient acquisition in mind. Visibility for high-intent searches such as “dentist near me” and suburb-based dental queries was limited, and SEO had not been actively managed or strategically optimised. Organic traffic was inconsistent, and the practice relied heavily on word-of-mouth and returning patients rather than attracting new patients through search.
As competition increased in the Hills District, it became clear that organic search needed to become a reliable acquisition channel, not just a passive online presence.