Build stronger connections and grow your patient base. Our dental CRM customer relationship management solutions help clinics manage patient interactions, improve retention, and turn every touchpoint into a meaningful experience.
Patients expect personalised communication and seamless service. Without a structured system, appointment reminders, follow-ups, and patient information can get lost, leading to missed opportunities and reduced retention. A strong customer relationship management strategy ensures your clinic delivers consistent, efficient, and professional care at every stage.
We don’t just implement software—we transform how your clinic engages with patients. Our dental CRM customer relationship management services organise patient data, automate reminders, and track interactions, so your team can focus on care instead of admin. Every workflow is designed to strengthen patient loyalty, boost referrals, and increase bookings.
1. Patient Data Management
Centralise all patient details, appointment histories, and communication records to improve efficiency, reduce errors, and deliver personalised care.
2. Automated Communication
Set up appointment reminders, follow-ups, and feedback requests automatically to keep patients engaged and reduce no-shows.
3. Insightful Reporting & Analytics
Track patient trends, appointment patterns, and communication effectiveness to make informed decisions and optimise your clinic’s operations.
4. Integration With Marketing & Operations
Connect your CRM with websites, social media, and email campaigns to maintain a unified patient journey and enhance marketing results.
5. Staff Training & Ongoing Support
We guide your team on best practices for CRM use and provide continuous support to maximise the benefits of customer relationship management.
Dental CRM (customer relationship management) is a system that organises patient information, tracks interactions, and automates communication to strengthen relationships and improve clinic efficiency.
CRM allows your practice to provide personalised care, reduce missed appointments, and maintain strong patient connections, which drives loyalty and revenue.
Many clinics notice improved patient retention and streamlined operations within the first few months of implementing a structured CRM system.
Absolutely. Our customer relationship management services connect with your website, social media, and email campaigns for a seamless patient experience.
Not with the right guidance. We provide full training and ongoing support to ensure your team uses the CRM efficiently and effectively.
At Dental Rank, we don’t just talk about results, we deliver them. Our proven strategies have helped practices across Australia attract more patients, book more treatments, and grow sustainably, all backed by measurable outcomes.
– Whitehorse Dental
– Hills Dental Care
– Superior Smiles
EXCELLENT Based on 15 reviews Melissa Huang2025-08-22Trustindex verifies that the original source of the review is Google. I'm so glad that i went with dental rank to look after my digital marketing needs. I feel I definitely made the right choice and the results speak for themselves. I can't recommend them enough. Josh and his team are easy to work with and very responsive as well. Have been working with them for more than 5 years and they always listen to my concerns, produce great results and are very proactive. Merrylands Dentist Near Me2025-08-20Trustindex verifies that the original source of the review is Google. We recently took over this practice and they started this Google my business listing. Within 3 months we have already outranked many of our competitors. They have amazing communication and work super fast Rose Lacsina2025-08-20Trustindex verifies that the original source of the review is Google. I had a very poor experience with Dental Rank in the past due to mismanagement and lack of proper communication, which left me feeling frustrated and doubtful about the company. However, everything changed when Josh stepped in. Josh personally reached out to me, took the time to listen to the issues I faced, and addressed them promptly. He didn’t just offer quick fixes—he made sure the root problems were identified and resolved, showing genuine care and commitment to improvement. I’ve noticed a huge difference in how the company is managed. Processes are smoother, communication is clearer, and I feel much more confident that the company will flourish. Thanks to Josh’s leadership, Dental Rank has completely turned things around and it’s clear the company is in capable, trustworthy hands. S2025-08-20Trustindex verifies that the original source of the review is Google. Amazing company for marketing Google reviews, Google ads, SEO pretty much everything you need for a small business. I've recommended them to other businesses that we work with as well as the other businesses we've owned and I have no regrets with working with these guys. We've gone through a few marketing agencies before but nothing like this where everything is all in-house everything gets done from small changes to your website to Google ads or specific campaigns that you want to do it's actually really crazy how much work these guys do for what they're charging. You guys have even helped with offline marketing as well and designing creatives that's totally outside the scope but they're very nice people and they just want to make things work. Tom Banks2025-08-19Trustindex verifies that the original source of the review is Google. We've been working with Dental Rank for 5 months now. I'm super impressed with their professionalism, knowledge and response times. They're very proactive and the onboarding for marketing for our dental clinic was all executed seamlessly. I've been a practice owner for 10 years and it's refreshing the service we've received. I'd highly recommend them to other practitioners. Jane Boroky2025-02-16Trustindex verifies that the original source of the review is Google. Josh and his Rank team built us a new wordpress website - looks good and relatively simple to maintain. They were easy to work with, always accessable for problem solving and communication was good. Highly recommended Nicole Brooke2023-05-31Trustindex verifies that the original source of the review is Google. We have been very happy with the services provided by Dogulin Digital, they assisted with developing a brand new website and for the last 3 years they have given us amazing maintenance and hosting support. Amit Kapoor2023-02-28Trustindex verifies that the original source of the review is Google. Nicholas and his team understand the dental market very well and are very professional. If your are looking for a marketing company that has a big picture thinking, I would highly recommend Dental Ran. David B2023-02-16Trustindex verifies that the original source of the review is Google. Nick and his team are certainly the real deal! When I started my practice in 2018 -tucked away on the second story of a medical centre - new patients and exposure were hard to come by. We thrived through covid thanks to some marketing strategies set by the guys at Dental Rank. It’s been 5 years and I’m in the process of expanding my practice to 6 chairs - I continue to refer colleagues to Nick wouldn’t hesitate to continue this in the future. James Kim2020-02-07Trustindex verifies that the original source of the review is Google. I am writing this review to personally say thank you to everyone at Dental Rank , especially Nick , for helping our practice to grow. I was very ignorant about online exposure and marketing but you gave our practice an opportunity to prove our level of care and an opportunity to grow. A few memories spring to mind- your work on SEO was outstanding and we couldn't have done it without you and your ideas have helped to take the practice where it is today. Again, I am very grateful to you for your help. Warmest regards, James Kim Hills Dental Care